Web-based Online Help Desk Management System is an effective and efficient customizable framework that helps in building a web-based ticketing system, which focuses on managing support and service tickets of organization’s products, services, internal maintenance issues, and effective monitoring of Service Level Agreements (SLA) in a very crisp manner.
This easy-to-use, multi-user Requirement and Error Documenting tool, automates the complete support lifecycle of the ticket with functionalities like creating tickets online, attachments, description of work/problem/service, setting priority, tracking SLAs, communications; manage documents related to the ticket, Analysis, and Approvals. Its visually appealing and intuitive UI / UX and MIS reporting/dashboards allow for in-depth issue analysis and SLA compliance tracking. The system has an email integration feature and one can generate tickets by sending an email to a pre-defined ID, along with sending out email notifications to all concerned.
Tags: help desk management system
For more information, please Click HereBook 6 seater car on rent in Mumbai, Than and New Mumbai at very reasonable price starting from 12 rs per
Looking for a premium film production house in Noida, which can understand your needs and portray your ideas
KABARI Natural hair care coconut hair oil
In Vitro Fertilization (IVF) has emerged as the treatment of choice for infertility because of its
Our 200 hour Yoga Teacher Training in India unfolds amidst the serene surroundings of Gyan Yog Breath Ashram,
Are you searching for a Rehabilitation Centre in Chennai? Then not to worry Refute Therapy Centre in